Monitor, automate and respond to multiple inbound sources in real time
Using the power of ThinkAutomation you can build your own Unified Communications solution and drive operational efficiency and higher customer satisfaction.
ThinkAutomation can monitor multiple inbound sources in real time including Email (Office 365, GMail, IMAP and POP3), Database Pulls, File Pickup, Web Forms, Web Chat, Twitter, Microsoft Teams, Twilio SMS and Azure. From these sources you can then build out your automations.
With a huge array of possible automations available you can now build out your own solution for your business. From database updates, automated email responses, ChatGPT powered bot responses, storing tickets and notifying colleagues, to sending SMS updates to customers. The options are almost endless allowing you to build out the automated unified communications solution that’s right for your business.