Automation Action – Get Or Update Contact | ThinkAutomation

Automation Action: Get Or Update Contact

Get or update a contact for an Office 365 account.

Get or add/update a Contact record for an Office 365 Account.

Click the Sign In button to sign-in to Office 365.

Enter the Email Address for the Contact record. Select the Update option if you want to add/update a contact record, otherwise the contact will be retrieved using the email address specified.

In the Map To Extracted Fields grid map your ThinkAutomation variables to the Exchange Contact fields. Against each Exchange contact field select the relevant ThinkAutomation Variable.

If updating then ThinkAutomation will first lookup an existing contact using the Email Address. If an existing contact is found then the contact is updated, otherwise a new contact record is created. If not updating then ThinkAutomation will lookup the contact using the email address and then if found, assign the contact fields to the mapped ThinkAutomation variables.

This is one action from over 180 actions included with ThinkAutomation. The ThinkAutomation business process automation (BPA) solution is designed to automate on-premises and cloud-based business processes that are triggered from incoming messages. Automate messages received by email, database updates, webhooks, web forms, web chat, SMS messages, Twitter, Teams messages, documents, local files and other messages sources. Create any number of workflow automations using the drag-and-drop low-code designer. Simple fixed pricing, with unlimited message processing reduces overall costs compared to hosted automation solutions.

You can also extend ThinkAutomation by creating your own custom automation actions using the built-in designer and C#/VB.net code editor.

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