Create your own AI chatbots

Out of the box, you can deploy a context-aware AI powered chatbot online or internally. Give your chatbot access to all the information it needs, let it respond to inbound queries from any digital source, and ensure it has all the specific business knowledge it needs without lengthy and expensive training. Creating a business-specific bot has never been easier!

Use the built-in web chat form or respond to incoming Office365, Gmail, IMAP emails. You can also access your bot via an API call allowing you to integrate ThinkAutomation bots with your own chat interface or helpdesk.

Fixed Cost

Forget about hidden fees, unpredictable pricing models and complex usage based pricing. ThinkAutomation offers a transparent and cost-effective solution with a fixed annual or one-off cost. You can confidently budget for your needs, knowing that ThinkAutomation provides exceptional value and a robust platform for your automation and chatbot processing.

Local AI knowledge access

ThinkAutomation bridges the gap between AI and your local knowledge repositories and data. By providing direct access to on-premise knowledge, your bot can offer comprehensive and accurate responses to customer queries, even when it comes to sensitive or confidential information. With ThinkAutomation, you can ensure that bots are a trusted resource for your customers, delivering personalized and precise answers.

Complete control and accuracy

With ThinkAutomation, you have full control over the content and information available to your bot. You can curate and manage the knowledge base, ensuring it remains up to date and accurate. Any changes to your knowledge base will be instantly reflected in bot responses. ThinkAutomation empowers you to fine-tune your bot's responses, making it an invaluable extension of your brand.

Benefits of using ThinkAutomation to create AI powered bots

• You don't need to train your own ChatGPT model, allowing you to use standard ChatGPT without training. This is much more cost effective and you don't have to keep re-training whenever your local knowledge changes.
• You can make use of local (on-premises) knowledge without paying for 3rd party services to do this (you only need an OpenAI account). Your knowledge store is maintained locally - and does not need to be uploaded to any external service, which helps to reduce ongoing costs.
• You don't need to be concerned about uploading potentially confidential or sensitive information to an outside service. Your chat bot can still be hosted publicly via the ThinkAutomation Gateway - but this is just the chat form HTML. All of the ChatGPT integration and knowledge search is handled by your local ThinkAutomation server. Knowledge base articles are not stored by ChatGPT itself.
• You can use the same knowledge store to create bots that reply to incoming chats, emails, SMS messages or API calls. This allows you to standardize bot responses from multiple communication channels.
• Technical knowledge of bot frameworks is not required.
• You can create multiple chatbots that use separate knowledge stores for different topics.
• ThinkAutomation automatically stores your knowledge base articles in it's 'vector database'. This enables natural language semantic knowledge store search, giving ChatGPT the information it needs when responding to questions.
• Simply add more articles to your knowledge store to instantly improve bot responses.
• All bot question and answer sessions are stored in your local ThinkAutomation message store database for future reporting.
• In addition to your knowledge store, you can read context from your own database. This allows real-time bot responses, such as 'Do you have {product} in stock?'