Professional Services

ThinkAutomation has been designed to make your working life easier and more efficient. Your IT team will be able to implement it without any difficulty – but we are more than happy to save them the time and effort of configuration.

Let our professional services team help. With over a decade of experience in automation implementation, we are experts when it comes to evaluating and executing bespoke automation needs.

We built ThinkAutomation from scratch, and we can build the solution that best suits your business. We will help you plan, configure, implement, operate and manage the right automation strategy for your company – whatever your size or industry.

From training and configuration through to ongoing support, we provide effective professional services so that you can focus on your core business.

Custom Configuration

  • Build and test the account message retrieval.
  • Build and test trigger conditions.
  • Build and test trigger actions.
  • Mapping to your database tables.
  • Remote ThinkAutomation installation.


  • Creation of step by step instructions for your custom solution.
  • Checklists for setup and implementation.


  • Interactive web-based training.
  • Overview of the features available in the ThinkAutomation Administrator.
  • Overview of sample use cases and examples of how other customers are using the product.
  • Onsite training if required.

Mission Critical Support

  • 24/7/365 support, with 1 hour response time available for mission critical installations.
  • Training of your own support staff.

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